Senior Analyst

Location: Topeka, KS or Bridgewater, NJ

General Summary:

• Reviews, analyzes, and evaluates information provided by a large number of people who interact with the business, such as customers, staff, information technology (IT) professionals and executives
• Plays a central role in aligning the needs of business units with the capabilities delivered by information technology, and may serve as a “translator” between those groups
• Works to elicit the actual needs of the stakeholders and requestors and to define the project scope and objectives
• Ensure change management practices are followed for any modifications to the requirements or objectives
• Works to facilitate communication between organizational units
• Consults on implementation best practices and provides application/requirements support to existing clients

Knowledge and Skills:

• Monitors project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions
• Leads in collection and analysis of prospect and complex business processes and one on one interviews
• Partners with Manager to develop and oversee the work product of more junior business analysts in the group and provide training or guidance as required
• Review all documents for completeness, identifies exceptions, and missing or problematic business logic and rules
• Continuously streamlines data collection and validation processes by instituting process improvements or by leveraging technology
• Performs complex analysis, and researches or resolves issues by following prescribed procedures and/or processes
• Ensures non-functional requirements meet service level agreements reducing impacts to business effectiveness
• Organized, detail oriented, and self-motivated with the ability to manage multiple projects, adapt to changing priorities and demonstrate effective time-management skills to comply with project deadlines
• Familiarity with project management methods (SDLC, PMI, ITIL, Agile, Waterfall, etc.)
• Proficient with Microsoft operating system and Microsoft Office products
• Working knowledge in SharePoint, proficient with navigation and basic documenting functions
• Create business requirements, journey maps and process flows using Visio, Power point and Word documents
• Assists Project Management to define project requirements by identifying project milestones, phases, and elements and may participate in forming the project team
• Strong communication skills, both written and verbal, as well as strong presentation skills
• Strong people, analytical, consultative and documentation skills
• Provide SME content documentation for training material
• Facilitating organizational change management strategies/plans, approaches and tactics with different business units

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