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eTools

Through its "eTools for Everyone" strategy, Ebix provides eTools solutions for any kind of organization, any type of user, and any budget.

Ebix eTools software can be installed on premise, delivered online via a hosted eTools service over the Internet, or deployed in any combination. Available in more than 20 industry-specific versions, Ebix solutions embed industry eTools best practices for sales, marketing, and customer service. And, through interactive analytic dashboards, they provide real-time insight for all users, enabling better, smarter decision-making.

Ebix eTools solutions integrate easily and cost-effectively with any set of applications, and they are supported by a comprehensive set of services reflecting ten years of eTools knowledge and experience.

Ebix eTools software unleashes the potential of every person in an organization to serve customers better and deliver greater value to the bottom line.

Ebix solutions to drive increased profitability and customer satisfaction, while reducing operating costs.

iTrack

iTrack enables:

Online tracking of issues/bugs/enhancements across multiple
projects.
Easy Assignment of any user to any project.
Association of attachments and notes to issues
Automatic emailing of an issue status change, online reports, quick stats, comments history/audit trail and much more
Work with dispersed development teams anywhere in the world.
eTrack

eTrack is a project & resource management system. The application can track Attendance, Time sheet, Events and Appraisal. There are various reports that can be performed to do a optimum time utilization. Internals news flash can be displayed. It also has option to run reports. The application is undergoing enhancement and is being used internally.
 
iNTERACT

iNTERACT, a real-time live chat solution that enhances any web site functionality by providing cost effective live assistance. iNTERACT offers an affordable solution to a web site as it provides only the essential functionalities that would satisfy customer management needs. Instantaneous customer support and individual attention can be given to customers during the time when they have questions and help them with the right answers and clear explanations. Integrating iNTERACT with a web site is simple and affordable.

iNTERACT is really the intelligent way to establishing relationships with customers and maintaining a high standard of excellence with live, interactive support from technical support and sales team


   
 
 Spotlight   
Customer Speaks

About outsourcing to Ebix Dan McCarthy, the CEO and Owner of Insurex, says, “It easily and efficiently allowed us to become a 24-hour operation.”

- As report by TAAR Report December 2004 issue.

 
Insights

ACORD Standards:

an Industry “Best Practice”