Introduction
Ebix eGlobal is a two tier client server application, the following general infrastructure requirements are provided.

Server Specifications
A central eGlobal Oracle database will hold all broking system and financial data.  Oracle supports a broad range of operating system server platforms, Windows 2000/2003 Server is the generally recommended operating environment.  The following general guidelines are provided:
Current Generation Intel Pentium/Xeon fileserver
1-2Gb RAM
SCSI Disk Storage
CD-ROM Drive
10/100 Network Interface Card
Tape Back-up Drive
UPS Power Protection
Microsoft Windows 2000/2003 Server
Back-up Software

The database server will be the critical component of the network, server planning should include a review of reliability factors such as RAID disk technology, tape back-up strategy, power protection and disaster contingency planning.

Workstations
The recommended minimum workstation environment is a current generation PC with 256 to 512Mb RAM, however as with all new generation GUI software the faster the processor and the more memory that can be allocated to the system the better the performance.

Processor and memory requirements will be impacted by the mix of other applications processed by the workstation.  Users who regularly have multiple applications open may require additional memory or a faster processor to attain acceptable performance across all applications.

Windows 2000 Workstation and XP Professional are the recommendation operating systems.

Workstation Software
Client and insurer documentation, standard letters and other merge documents are designed to interface with Microsoft Word.  In addition eGlobal utilizes Microsoft Excel for certain client schedule applications and export options for all reports.  All workstations requiring access to eGlobal should have a copy of Microsoft Office installed.

Printers
All printers to be used for eGlobal processing should be PCL compatible or Postscript laser printers, printers should be configured with a network card or attached to a print server PC and not attached directly to the server.  Printers can be configured with multiple printer bins to increase paper handling flexibility.

Printing of documentation within the application is either a direct print operation or controlled by a print queue.  The latter is the recommended approach and requires a dedicated PC, minimum configuration is a system with a network card running Windows 98/2000/XP Professional.

Remote Offices
The recommended approach for remote connectivity is terminal server technology using either Microsoft Terminal Server or Citrix MetaFrame.

EDI Requirements
Ebix eGlobal provides support for Sunrise Exchange, Premium Funding and other EDI interfaces for more information contact your local Ebix Support office.