What is EbixExchange – Australia?
EbixExchange – Australia is the insurance industry’s revolutionary electronic service enabling insurers and intermediaries to transact in real time over a broad and expanding range of insurance products and services. Ebix offers two solutions: EbixExchange – Australia working with a compliant broking system and EbixExchange – Australia working with Executive.

What is Executive?
Executive provides access to the complete range of EbixExchange – Australia capabilities. It is a stand-alone client and policy management system for electronic trading exclusively through EbixExchange – Australia. It is the ideal solution for intermediaries who do not have a compliant broking system.

What are the costs involved?
The EbixExchange – Australia license fee is from $700 (exclusive of GST) per annum. Licensing is based on the number of concurrent users per geographic location. Please check with your broking system vendor for any additional fees that may be associated with accessing EbixExchange – Australia through their system.

The Executive license fee is from $1000 (exclusive of GST) per annum. Licensing is based on the number of concurrent users per geographic location.

Note:
Other costs that you will need to be aware of, and are responsible for, are the fees to your nominated Internet Service Provider (ISP) and any fees for third party software licenses, and installation of software or hardware to gain access to EbixExchange – Australia and its components.

What do I need to run EbixExchange – Australia?
You will need a broadband Internet connection, one suitable for the volume of business and the number of users that will be using EbixExchange – Australia.

Each workstation using EbixExchange – Australia will need to be running a minimum of Windows 2000 or above, Internet Explorer 6.0 or 7.0 (with Microsoft Java Virtual Machine active), and Adobe Acrobat Reader 5.0 or later.

Note:
If you are using a compliant broking system you should refer to your broking system vendor for minimum requirements to operate your broking system.

Once your broadband is installed, the connection will need to be secured between your office and EbixExchange – Australia. This is done using a Virtual Private Network (VPN) with IPsec security protocol. If more than 6 concurrent users are required for EbixExchange – Australia, you will require a Cisco Router.

Does EbixExchange – Australia run in a networked environment?
EbixExchange – Australia has been designed to run on either a single workstation (PC) or on multiple workstations. However, if you require EbixExchange – Australia to run on multiple workstations, you will need to ensure that all PCs meet the minimum software requirements, have Internet access, and have access to the VPN.

I have more than one office that I would like to conduct electronic processing from. Can EbixExchange – Australia accommodate this?
EbixExchange – Australia can accommodate multiple sites as long as all sites have broadband Internet access. Multiple site access will attract additional site license fees.

Can more than one person use an insurer’s product through EbixExchange – Australia at any one time?
There is no limit to the number of PCs that can simultaneously use EbixExchange – Australia. However, the performance of EbixExchange – Australia depends on the speed of the connection you have to your local Internet Service Provider (ISP).

How do I get more products on EbixExchange – Australia once I’m connected?
You will need to contact your insurer(s) to get access to additional products. If you are not currently connected to an insurer, then the insurer will complete and send a connection request to Ebix. Ebix will then send you the necessary details for you to access the insurer products through EbixExchange – Australia.

What training is available?
EbixExchange in conjunction with our technology partners have developed training materials and programs for EbixExchange – Australia. More information about EbixExchange – Australia training is available by emailing training@ebix.com.au.

Which broking system vendors have a EbixExchange – Australia compliant broking system?

Ebix Australia Pty Ltd
CBS & eGlobal +61 2 8467 3000
WinBEAT +61 3 9899 3388
www.ebix.com.au

NAS Insurance Brokers
Finnas +61 8 9480 8900
www.nasinsurance.com.au

Omega Nominees Pty Ltd t/a Realtime Computing
Realtime +61 8 9481 0607
www.rtime.com.au

BA Insurance Systems
Brokers Advantage & Ibais +61 9934 1800
www.bais.com.au

NAQ Technology
BrokerPlus +61 2 9232 1766
www.naqtechnology.com.au

InsuranceConnect
Broker Central +61 1800 231 297
www.insuranceconnect.com.au

How do I get connected to EbixExchange – Australia?
To connect to EbixExchange – Australia you must first complete a EbixExchange – Australia Registration, available on this web site. A purchase order will then be sent to you for signature.

A EbixExchange – Australia License Agreement and instructions on how to set up your VPN will be sent to you after EbixExchange have received a connection request from an insurer, and your signed purchase order has been returned. Once these have been completed you will invoiced for the EbixExchange – Australia license fee.

Upon payment of the license fee, Ebix will send you information on how to configure your system for EbixExchange – Australia and your connection will be activated. Ebix will then advise your insurers that you are ready to start transacting business electronically.