Ebix TEAM-UP Download is the first commercially available "off-the-shelf" product that provides carriers with an easy transition from their traditional download "mailbox" methodology.

Basic Features and Benefits:

Ebix TEAM-UP Download brings extra services and features to you and your agents that you have never had before:

  • All leading agency systems are supported and we're adding more regional systems every week. TEAM-UP Download is now in production with 41 different agency systems.
  • Real-time archive retrieval provides quicker service to your agents. Files can be downloaded from the archive in a matter of seconds, not days as they currently experience.
  • Reduce IT support requirements by eliminating the need to rebuild download files. TEAM-UP Download can resend a file with the click of a button.
  • Dramatically reduce your download costs by eliminating transaction fees, byte fees, long distance fees, compression fees, etc.
  • Expand your download without adding cost
    • add new agents to your download at no cost
    • add lines of business to your download at no cost
  • TEAM-UP download provides the highest level of security and encryption available and can be integrated into a carriers existing site authentication process.
  • TEAM-UP Download uses the AL3 files that you're currently downloading to your agents -- you DO NOT have to get re-certified by the agency systems!

TEAM-UP Clients:

American Independent / Omni

American Reliable

Anchor General

Arbella Insurance Group

Arrowhead General Ins.

Aspire General Insurance



Barton Mutual Insurance

Billings Mutual

Celina Ins. Group

CFM Insurance

Commonwealth Casualty

Cornerstone Natl.

Countryway Insurance

Fairmont Farmers Mutual

Farmers Alliance

Farmers Mutual of Flemington

Farmers of Salem



German Mutual

Grange Insurance

Haulers Ins.

Keystone National

Marysville Mutual

Mercury General (AL3 Translation)

Millville Mutual

Mutual Benefit

Palisades (STG)

Partners Mutual

Pioneer State

Plymouth Rock (STG)

Reamstown Insurance

Rockford Mutual

Safety Insurance

Snap Insurance Services, LLC

State Auto

Sublimity Ins.

Tim Parkman Insurance

Tuscarora Wayne

United Heritage

United Home Ins.

Upland Mutual

Windhaven Insurance

Wyandot Mutual Ins. Co.

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Contact information

To find out more details, to schedule a live demo or to request pricing information on TEAM-UP, please contact us or simply submit the contact form.

Sales Office
1 Ebix Way, Johns Creek, GA 30097
Kallol Paul

Phone: 678.281.2023 | Email: kpaul@ebix.com

Carrier Support:
Steve Thomson
Phone: 678-281-0304 | Email: steve.thomson@ebix.com

Agent Support:
Phone: 888-633-5744 | Email: ebixsupport@ebix.com


NOTE: The PC must have Java installed in order to install and run TEAM-UP. To install Java, click HERE.

Click here to install