Whether you are an experienced professional or a recent graduate, Ebix provides an environment that allows you to explore a dynamic career path to achieve your personal goals.
Members of our technical support team are responsible for handling calls and e-mail requests from customers seeking assistance with our Risk Management and Property & Casualty insurance web-based applications. Our technical support analysts use their software and computer knowledge combined with their Risk Management and P &C knowledge to provide timely and accurate solutions.
We look for results-oriented people who have initiative, a good attitude, strong technical and analytical skills, the ability to learn quickly, a willingness to succeed, and who truly enjoy helping people.
Duties and Responsibilities:
The Technical Support Analyst will develop a strong understanding of Ebix’s products to effectively troubleshoot issues and provide accurate solutions to our customers. Throughout the client engagement, the Technical Support Analyst will:
Bachelor’s degree in technology, business, or a complementary discipline, preferred
Technical support and customer services experience a plus
Share This Job:
This website is best viewed in ie9+, Firefox, Google Chrome, Opera and on all latest browsers.