Whether you are an experienced professional or a recent graduate, Ebix provides an environment that allows you to explore a dynamic career path to achieve your personal goals.
Duties: Evaluate business requirements and deliverables to ensure that these requirements can be accomplished on company’s proprietary framework AnnuityNet. Communicate with clients to manage new or ongoing contract relationships and delivery to several clients. Represent client internally and coordinate with other functions to implement client requirements, complete projects, and address ongoing technical needs with the core knowledge of PPFAs, DFPAs and complex annuity wizards. Communicate status updates, risks, issues to clients and internal stakeholders as appropriate. Create and maintain a project schedule for each client by identifying and monitoring: overall project timeline, project milestones, tasks, resources, ETAs, task dependencies, and critical paths. Partner with internal product teams to align and evaluate best integration strategy for all features and functions committed to the new or existing client. Diagnose and resolve annuity application issues to ensure optimal performance and usability and provide root cause analysis with recommendations for improvements. Review current system architecture and present ideas for re-develop existing interfaces to remove bugs and increase efficiency of the applications. Research, recommend, configure, and administer application configuration changes. Test the product in controlled, real situations before going live and raise tickets using Microsoft Team Foundation Server, if needed. Troubleshoot necessary product issues faced by the clients while carrying their daily business.
Other: Full Time. Travel involved to unanticipated client locations within US.
Requirements: Bachelor’s degree in Computer Science and Engineering or Equivalent +5 years’ experience in job offered or related. Any suitable combination of education, training or experience accepted.
Work Location: Johns Creek, GA.
Respond to: HR– Code SS, Ebix, Inc., 1 Ebix Way, Johns Creek, GA 30097.
This position is eligible for our employee referral program
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