Developing Your Emotional Intelligence

Relationships with clients are central to every law practice. Clients may seek you out because of your technical expertise, but they are unlikely to retain your services unless they develop a rapport with you. Similarly, no law practice can operate effectively without substantial cooperation between partners, associates, and staff. The ability to relate well to others and to manage your own emotions is often referred to as “emotional intelligence.” A raft of studies have shown that possessing a high emotional intelligence quotient (EQ) contributes at least as much to career success as intellectual abilities, and it may actually be far more valuable than analytical skills for people in leadership positions or customer-facing roles. Because the training lawyers receive emphasizes knowledge of the law and not psychology, the value of getting along well with others often goes unrecognized. EQ represents a tangible set of skills that can be measured and, to …

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Long-Term Care: Better to be Safe Than Sorry

As you enter your “golden years,” perhaps you imagine yourself traveling, visiting grandchildren, or pursuing a favorite hobby. Unfortunately, none of us can predict what the future may bring. But, according to the U.S. Department of Health and Human Services, more than 70% of individuals over the age of 65 will ultimately require some form of long-term care (LTC). LTC refers to a wide range of medical, rehabilitation, personal care, and social services, whether in a nursing home, assisted living facility, or at home, for those who need assistance due to an illness or disability. If you should need LTC at some point, your world could change significantly, affecting not only your quality of life, but your finances, as well. For example, the national average cost of a semi-private room in a nursing home is more than $200 per day, which may be higher or lower in certain parts of …

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Employees Want Managers Who Are Approachable and Transparent

The quality of the manager-employee relationship has a large impact on job satisfaction and retention, with employees saying they place considerable value on working with managers who are approachable, transparent, and honest, according to the findings of a survey conducted by human capital management solutions provider Ultimate Software. The results of the survey of more than 2,000 U.S. employees and managers, which were released on December 4, 2017, revealed that there are complex differences in perception and experience between managers and the people they manage. Of the employees surveyed, 93% said that trust in their direct boss is essential to staying satisfied at work, and more than half indicated that if they aren’t satisfied at work, they can’t put forth their best effort. The findings further suggested that a good manager-employee relationship can play a significant role in retention, with more than half of the employees saying they would turn …

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