Variations in ‘Named Storm’ Deductibles Make Collecting Evidence Confusing

Last year was a tough one for storms, as the U.S. saw more than $200 billion worth of damage from 17 named storms. This record blew past the previous one, $159 billion in 2005, in part because people have continued to move to coastal areas and property values have increased. Over the years insurance companies have introduced “named storm” deductibles to help balance the risk between policyholders and insurers, but they bring their own issues, such as collecting evidence for coverage and other details. “Catastrophe management can make or break a carrier’s reputation, and having dedicated and knowledgeable staff is key,” says Stacey Giulianti, co-founder and chief legal officer of Florida Peninsula Insurance and Edison Insurance. Here’s what you need to know about “named storm” deductibles. A Variety of Deductible Options The biggest challenge carriers face, especially when explaining named-storm coverage to customers, revolves around the deductible, Giulianti says. “Hurricane” …

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How to Read Your Health Insurance Explanation of Benefits Statement

People generally know less than they think they do when it comes to understanding their health benefits — which can lead to problems down the road. According to the American Institutes for Research, 3 out of 4 people said they felt confident that they knew how to use their health insurance. But only 1 out of 5 could accurately calculate their out-of-pocket costs. This lack of knowledge can hurt when the explanation of benefits (EOB) shows up in the mail. The EOB is a form that identifies the treatment or services you were provided and what amount your insurance will pay, says Erin Singleton, chief of mission delivery at the Patient Advocate Foundation, a nonprofit that provides professional case management services to people with chronic, life-threatening and debilitating illnesses. The EOB often says “This is not a bill” in large letters, and then has a chart or balance sheet detailing …

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