How to Promote a Culture of Healthy Feedback

Feedback is a must to ensure projects stay on topic and teams work well together. An organization that isn’t good at giving feedback to employees often will have people or departments working at cross purposes. A culture of feedback enables organizations to work together more effectively. For most companies, the change doesn’t happen overnight, says Chris Collins, director of Cornell University’s Center for Advanced Human Resource Studies and associate professor of the ILR School’s HR studies department. “People underestimate how long it takes managers to become good at giving feedback, and how long it takes people to understand that it’s now part of the culture. It can be years, not weeks or months. But once you’ve got leaders giving feedback regularly and effectively, and as people who have gotten feedback become managers and leaders, it becomes a part of the culture.” This white paper will offer some steps organizations should …

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