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EbixEnterprise Claims provides the flexibility you need to manage the full spectrum of health and employee benefits. Each EbixEnterprise Claims LX Business Block™ covers a specific line of business and, when combined together, they form a powerful benefits management system. The EbixEnterprise system also offers online benefits enrollment and eligibility; web-based reporting and business intelligence; and fully integrated financial capabilities.
EbixEnterprise Claims LX is uniquely structured-in Business Blocks, allowing you to change coverage categories as your book of business changes. And every block is built on the powerful EbixEnterprise Claims LX Foundation, with online enrollment and eligibility management, remote access capabilities, and advanced reporting and business intelligence.
EbixEnterprise system software was originally built and is maintained as one, fully integrated system. From online enrollment to adjudication to billing, it's a complete benefits management system.
EbixEnterprise Claims captures hundreds of data points and all relative health and employee benefits data, including claims images, plan parameters, eligibility, etc. And it's all accessible through easy-to-navigate menus for more efficient benefits administration.
EbixEnterprise Claims is available as an in-house program or via a Software-as-a-Service (SaaS) model. With SaaS, we host EbixEnterprise on our servers at our state-of-the-art data center, freeing you from the expense of software implementation and maintenance. Add lives and capabilities as your business grows, and let us manage the IT.
Our Absence Management solution includes the following:
Short-Term Disability (STD)
Long-Term Disability (LTD)
The STD and LTD blocks both provide eligibility, billing and remittance of claims, integrated document scanning and storage, and remote real-time access. You also get the full, underlying power of EbixEnterprise Claims business applications, including:
Our Consumer LX solution includes the following:
Flexible Spending Accounts
Health Reimbursement Accounts/Health Savings Accounts
FSAs, HRAs and HSAs are becoming increasingly popular, but can be complex to administer. Our Consumer LX Block simplifies the benefits administration process, so that your customers and participants are able to rely on accurate and timely processing of reimbursements. Eligibility, billing and remittance of claims, integrated document scanning and storage, and real-time remote access are provided. You also get the full, underlying power of EbixEnterprise Claims business applications, including:
The programs in our Dental/Vision LX solution handle the benefits administration for dental and vision coverage. Eligibility, billing and remittance of claims, integrated document scanning and storage, and real-time remote access are provided in each of these. The dental program also provides a detailed transaction history of all dental treatments for auditing claims and user-defined dental logic, to determine the appropriate treatment sequence. Plus, you get the full, underlying power of EbixEnterprise Claims business applications, including:
The Health LX Block handles the medical benefits administration and COBRA administration. It is flexible enough to perform eligibility management, adjudication, billing and remittance of claims across a wide variety of health insurance plans.
Our COBRA program simplifies COBRA administration. It automatically produces all required notifications, tracks enrollment periods for group health continuation, and bills premium to those electing to continue their health coverage.
Our HIPAA software program translates incoming data in HIPAA formats into your benefits management application and, conversely, extracts your application data and translates it back into HIPAA formats using the required HIPAA code sets. It reduces costs by reducing claim processing backlogs, improving turnaround times, freeing up examiner time, reducing printing, mailing, scanning and indexing costs, and reducing/eliminating data entry errors.
All of the EbixEnterprise system LX Business Blocks provide eligibility, billing and remittance of claims, integrated document scanning and storage, and real-time remote access. You also get the full, underlying power of EbixEnterprise Claims business applications, including:
Our Insurance LX solution includes the following:
Accidental Death and Dismemberment (AD&D)
The EbixEnterprise system’s group life and AD&D software programs document the data necessary to track the required investigation process prior to disbursement of a death or accident benefit. Our blocks provide for the classification and storage of proof documents, such as the Death Certificate, by integrating the document image into the claim data for easy viewing and retrieval. Eligibility, billing and remittance of claims are also provided in each of these. Plus, you get the full, underlying power of EbixEnterprise Claims business applications, including:
When you purchase any EbixEnterprise Claims LX Business Block, you get the powerful capabilities of our Foundation, the financial and administrative cornerstone of EbixEnterprise Claims. The EbixEnterprise Claims LX Foundation includes:
The GL system is designed to function as both a single and multi-company ledger. You define the parameters -- including definitions of the companies, financial statements and posting parameters.
The AP system is a full-function accounting package, which operates both independently and as an integral part of the EbixEnterprise claims processing system. Here you can maintain a complete vendor file, manually enter vouchers from vendor invoices, process payments, print checks and prepare a variety of reports.
The AR system tracks invoices to be billed to client accounts and posts cash to these invoices, allowing you to make inquiries and adjustments as necessary, and prepare a variety of reports.
EbixEnterprise Claims Billing combines participant eligibility data with billing formula data and produces billing detail reports, invoices, vouchers, GL entries and a detailed billing history.
The Administration functionality allows you to set up groups and divisions and build plans for each.
Enrollment and Benefits Review Made Easy-for You and Your Clients
The EbixEnterprise Claims Comprehensive Enrollment Wizard (CEW) is a powerful tool that makes the online enrollment process easy. Participants, employers and administrators can perform self-serve enrollment and eligibility management transactions via the Web while maintaining seamless integration with the EbixEnterprise Claims system.
Rules-based Enrollment: A powerful rule set is used to determine eligibility so that the only benefits offered are those, for which an employee qualifies.
The iBIZ online reporting tool brings together world class business intelligence technology and the Internet for advanced reporting and distribution. iBIZ is a complete business intelligence solution that delivers critical analysis with zero footprints, since it's 100% available through a browser. Customers get robust functionality with no plug-ins to install and no end-user complexity - which translates into a lower cost of ownership and higher customer satisfaction.
The iBIZ business intelligence solution gives you an immediate access to the information that is critical to operations and decision-making, with flexible presentation options, and drills-down functionality for a detailed review.
Want to learn more? Watch the iBIZ auto-play presentation
The EbixEnterprise consulting team will help you achieve the best ROI from your benefits management system by aligning it with your business objectives and assisting you in achieving the ultimate output. Decades of combined experience in employee benefits technology allows us to see your business through your eyes. We implement the processes and integrate the technology to give you a competitive edge as a healthcare payors.
Consulting areas include:
We also provide business services that can augment and extend your business offerings, such as consolidated billing.
Our number one priority is customer satisfaction. We have an experienced staff who will listen to your EbixEnterprise support and enhancement issues, and develop viable solutions to meet your needs. Whether you need an answer to a product inquiry or help with a technical issue, the Ebix team is here to help.
With the help of our Ebix experts, you can make our system sing. We offer three types of service:
Customer Service: To answer basic questions on system usage, claims payment, report balancing, etc.
Product Support: To answer product-specific issues that require technical program expertise, such as file system issues, program revisions, changes to report output, etc.
Technical Support: To assist you with IT-related issues, such as server installations, network configurations, hardware upgrades, etc.
Ebix Health has a dedicated team to plan and manage the implementation process. We'll work with you to determine the best approach and manage the project effectively.
EbixEnterprise Project Management
Drawing on years of project management and planning experience, we will explore the project and agree on the scope of work. The assigned project team will manage the planned tasks throughout the project, paying close attention to the project communication with the client. Our efforts will be focused with an eye on the project's target, the go-live date.
EbixEnterprise Data Conversion
We manage all aspects of the conversion process, mapping the incoming data to EbixEnterprise and creating programs to facilitate the data loads. We will assist you in cross-referencing the incoming data, strategizing on a data review and test plan, and its movement from the testing system to the production system.
The project plan will incorporate time for application training prior to the "go live" date. Product functionality will be covered as well as how to best incorporate EbixEnterprise functionality into your business requirements. Complete product consulting services are also available.
New Client Training
For new clients, we offer a 2-day session called EbixEnterprise Claims 101, which focuses on becoming familiar with solution’s terminology and the overall capabilities of the system. Upon completion, clients are asked to complete a workbook of questions relative to their business and procedures. This pre-training workbook allows us to become familiar with the client's current processes and future needs. Training based on the client's self-reported needs is offered next to it.
Training classes encompass all areas for which the client will utilize EbixEnterprise Claims.
Classes offered include, but are not limited to:
In order to keep our clients up-to-date, functional review seminars are offered on a weekly basis for a nominal fee. The seminars, which are conducted remotely, represent recent enhancements to the system, review of current processes or timely information based on multiple client requests.
In addition, workshops may be offered on lengthier topics and clients are invited to attend the training sessions at ASI. Past workshops have included advanced plan building, voids and a year in review.
At any time, clients may request training for any area, in which they need assistance.
EbixEnterprise is available as an in-house program or via a Software-as-a-Service (SaaS) model. With SaaS, we host EbixEnterprise on our servers at our state-of-the-art data center. The benefits of this model to you are:
EbixEnterprise software and its delivery models offer the ultimate in operational flexibility. By providing our healthcare benefits management software as a service and organizing it in Business Blocks™, Ebix Health enables healthcare payers with an option to "plug" in and out of each line of the business as they grow or down size.
The products of our Strategic Alliance Partners family enhance the value of the EbixEnterprise Claims system.
Focus: Health Care Cost Containment, Electronic Payment
Zelis Healthcare is an information technology company which utilizes an end-to-end technology platform to fulfill the claims cost management and payments needs of healthcare payers including large and medium-sized health plans, TPAs, Taft-Hartley Plans, providers and individuals. The company provides a comprehensive portfolio of network management, claims integrity, payment remittance solutions and analytical services for medical, dental and workers’ compensation claims to over 500 payer clients. Additionally, the company delivers electronic payments and explanation of payments to over 270,000 healthcare providers and serves individuals with provider lookup and medical referral services. By providing access, analytics and validating claim accuracy at every step of the continuum through our leading edge technology and high-touch approach, we uncover incremental value that significantly adds to your bottom line.
Focus: Enrollment Commmunication, Claims Communication (EOBs), Provider payments
For years, all of us at RedCard have been working to improve the way health plans and TPAs connect with members and providers. We’ve explored how to make the mountain of data more meaningful. How to make every piece of communication more useful. And how to make payments move faster.
Focus: Health Care Cost Containment
Verscend Payment Accuracy is the industry’s only real-time, pre-pay, integrated claim accuracy and fraud detection solution scalable for any size of payer. A convergence of technology, data, and analytics, our solutions incorporate a unique element: expert clinical review, a process that drives increased accuracy of claims payment.
Focus: Health Claims Repricing
A&G's proprietary platform for real-time claims repricing, advanced claims editing, error detection and fraud, waste, abuse prevention. A&G/PlutoX is partnered with LuminX and can work with all various file formats through secure internet connections.
PlutoXPay gives you full transparency and oversight of the payment process. The PlutoXPay system puts you in control of Payment Reconciliation, Banking, Provider Communications, EFTs, checks, Virtual Card payments and interchange revenue. PlutoXpay also offers a patent-pending “virtual check” payment solution as well as an EFT Plus solution that solves your providers’ re-association issues.
Advanced Pharmacy Audit & Recovery Solutions
Focus: Enrollment and Claims Communication, Payment Integrity, Electronic Payment
Change Healthcare is one of the largest independent healthcare technology companies in the United States, offering software and analytics, network solutions and technology-enabled services to help customers improve efficiency, reduce costs, increase cash flow, and more effectively manage complex workflows. Ebix has partnered with Change Healthcare to help customers achieve the following:
Focus: Health Claims Provider Clean Up, 1099 Processing
BASELoad & W9 Corrections is a provider data service vendor - laser focused on enhancing auto-adjudication rates by cleaning, validating, and fulfilling medical and dental provider information. During BASELoad’s near 20 years in the health industry, custom solutions have been created and perfected to achieve 99% provider matching accuracy with electronic claims. BASELoad’s main services include, but are not limited to, a full provider database clean-up, provider fulfillment data updates, EDI provider matching service (SureHit), as well as PPO provider and fee schedule updates. Over the years, BASELoad has performed countless claims systems conversions, repricing utilities, routing, web portal lookups and many client specific custom programs.
W9 Corrections, BASELoad’s daughter company, is the original inventor of the complete outsourcing solution for the 1099 process, established in 2010. Simply send W9 Corrections your IRS file, and W9 Corrections will manage the entire lengthy and tiresome process from start to finish, inclusive of W9 mailings, B Notices, 2nd B Notices. W9 Corrections will establish the legal name/Tax ID combination, by bouncing the file against W9 Corrections internal database comprises of millions of confirmed legal Tin/Name Combinations. While using W9 Corrections, clients success rate is 99%, with no client ever receiving a fine from the IRS.
Focus: Claims Subrogation, Legal Support
Description: The Phia Group, LLC is an experienced provider of health care cost containment techniques offering comprehensive consulting services, legal expertise, plan document drafting, subrogation and overpayment recovery, claim negotiation, and plan defense designed to control costs and protect plan assets.
Focus: Health Care Data and Pricing
For almost 20 years Context 4 Healthcare has provided Ebix customers with industry leading coding and UCR fee data. Our cloud based Payment Integrity, FWA and real-time Medicare pricing expand Ebix customer value with leading edge innovation. Immediate, actionable and defensible results make sure your plan is always protected. Context 4 Healthcare, your innovation partner since 1988.
Focus: Health Care Data and Pricing
FAIR Health is a national, independent, nonprofit organization dedicated to bringing transparency to healthcare costs and health insurance information through comprehensive data products, consumer resources and health systems research support. FAIR Health uses its database of billions of privately billed medical and dental healthcare claims to power an award-winning free consumer website available in English and Spanish and to create data products serving all healthcare stakeholders, including government officials, insurers, researchers, consumers, employers, brokers, hospitals, medical facilities, doctors and third-party administrators (TPAs). For more information, visit www.fairhealth.org.
Focus: Claims Processing, BPO Services
With industry-leading technology, proprietary systems and processes, secure and centralized data management, and highly trained and experienced staff, Firstsource offers the solutions to make that most essential of functions—establishing end-to-end operations, optimizing existing processes, and providing our own assistance and expertise for claims processing that helps our clients thrive.
Focus: ACA form delivery and IRS Reporting
HCM File ACA Reporting helps employers generate ACA reporting for forms 1094 and 1095 through and easy-to-use Web-based software solution. TPA’s and advisors can generate ACA reporting within minutes using HCM File’s intuitive reporting engine. HCM file will generate outputs for employee 1095-B and C and employer 1094-B and C forms as well as electronic filing to the IRS by combining data from various sources. Click here to learn about our client experience.
Focus: Health Care Cost Containment
INETICO writes the rules on achieving optimal health with a variety of healthcare cost containment solutions. A United Claims Solutions Company, and nationally recognized industry leader that is URAC accredited in Case Management, Disease Management & Health Utilization Management. Innovative solutions include referenced based repricing, subrogation and more that have documented millions of dollars in savings.
Focus: Health Care Data
OptumInsight, Inc. develops software and information products and provides advisory consulting service and business process outsourcing to participants in the health care industry. The company serves hospitals, physicians, commercial health plans, government agencies, life sciences companies, and other organizations that comprise the health care system work to reduce costs, meet compliance mandates, improve clinical performance, and adapt to the changing health system landscape. OptumInsight, Inc. serves physicians, hospitals.
Focus: Spending Account Administration
About WEX Health
We simplify the business of healthcare through WEX Health Cloud, a cloud-based healthcare financial management platform that drives efficiency for benefit administration technology, consumer engagement, and advanced billing and payments. Our partner organizations enable us to deliver our industry-leading and award-winning solution to 225,000 employers and more than 24 million consumers. Together we take the complexity out of defined contribution, HSAs, HRAs, FSAs, VEBAs, PRAs, premium billing, public and private health insurance exchanges, COBRA, wellness plans, and transit plans. Learn more at www.wexhealthinc.com, and follow WEX Health at @WEXHealthInc.
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