Client story Wealth management
Ebix Solution implemented — MoneyWare Wealth Management
Bringing the client’s financial picture forward by two weeks
A bank replaced manual portfolio collation with consolidated reporting across accounts, individuals and families.
Anonymized historical implementation completed in 2014 and described in a 2017 publication. The dates below refer to monthly MIS availability in that deployment.
A portfolio spread across systems
A bank’s wealth team maintained information across product systems and spreadsheets. Relationship managers needed to assemble a client’s holdings before they could discuss the complete relationship. Manual collation made reporting slow and difficult to maintain.
A shared view of the relationship
The bank implemented MoneyWare Wealth Management to consolidate information across products. Its migration included 12 years of records, with substantial cleansing work. More than 200 employees across sales, service and operations used the resulting solution.
The published case describes automated reporting at account, individual and family level. Monthly MIS became available on the sixth or seventh rather than the twentieth. Advisers could use a concise portfolio overview and examine the underlying detail. These results came from an earlier implementation and should not be attributed to newer AI features.
Earlier information changes the conversation
An adviser preparing for a review has two different jobs: establishing the facts and deciding what those facts mean for the client. If the first task consumes the available time, the conversation can become a tour of statements rather than a discussion of priorities.
A consolidated view provides a starting point, but it does not remove judgement. A household’s accounts may have different ownership, objectives or restrictions. The useful view preserves those distinctions while making it easier to see the broader relationship.
What another wealth business can learn
Choose a regular client review and record how long preparation takes. Identify the sources needed, the reconciliations performed and the age of the information presented. Test whether a common view reduces preparation without hiding unresolved differences.
For management reporting, measure availability on a consistent basis. The report date means little if one version is provisional and the other is final. This case offers a clear historical improvement in reporting availability and a practical reason to care: advisers have more of the client’s picture in front of them sooner.
Give advisers a reliable starting point for the conversation.