eGlobal is an e-Commerce enabled, client centric application, handling both structured data processing requirements such as policy processing, as well as important unstructured client related data including correspondence, images and files.
eGlobal addresses all of a broker’s requirements from client and prospect management to quotations, policy recording and tracking, document production, client budgeting and claims management.
Integration with other desktop technologies including word processing and spreadsheets provides a complete information processing solution. More than just a broking system, eGlobal provides a high level of interaction between the broking functions and financial reporting to provide a comprehensive management tool.
eGlobal is designed using Windows based client/server architecture and relational database technology to deliver a complete management system. Modular in design, eGlobal is a set of building blocks that can be customised for the individual user and which will readily adapt to the incorporation of new technologies as these become available.
The following eGlobal modules are available:
Ebix eGlobal is a two tier client server application, the following general infrastructure requirements are provided.
A central eGlobal Oracle database will hold all broking system and financial data. Oracle supports a broad range of operating system server platforms, Windows 2000/2003 Server is the generally recommended operating environment.
The database server will be the critical component of the network, server planning should include a review of reliability factors such as RAID disk technology, tape back-up strategy, power protection and disaster contingency planning.
The recommended minimum workstation environment is a current generation PC with 1GB to 2GB RAM, however as with all new generation GUI software the faster the processor and the more memory that can be allocated to the system the better the performance.
Processor and memory requirements will be impacted by the mix of other applications processed by the workstation. Users who regularly have multiple applications open may require additional memory or a faster processor to attain acceptable performance across all applications.
Windows XP Professional and Windows 7 are the recommended operating systems.
Client and insurer documentation, standard letters and other merge documents are designed to interface with Microsoft Word. In addition eGlobal utilizes Microsoft Excel for certain client schedule applications and export options for all reports. All workstations requiring access to eGlobal should have a copy of Microsoft Office installed.
All printers to be used for eGlobal processing should be PCL compatible or Postscript laser printers, printers should be configured with a network card or attached to a print server PC and not attached directly to the server. Printers can be configured with multiple printer bins to increase paper handling flexibility.
Printing of documentation within the application is either a direct print operation or controlled by a print queue. The latter is the recommended approach and requires a dedicated PC, minimum configuration is a system with a network card running Windows 98/2000/XP Professional.
The recommended approach for remote connectivity is terminal server technology using either Microsoft Terminal Server or Citrix MetaFrame.
Ebix eGlobal provides support for Sunrise Exchange, Premium Funding and other EDI interfaces for more information contact your local Ebix Support office.
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