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TeamUp

Ebix TEAM-UP Downloads is a proven, off-the-shelf policy download platform that helps P&C carriers move beyond traditional “mailbox” downloads to a faster, real-time model. It provides a simple, secure way to deliver policy, claims, and commission data directly into agent management systems without adding operational complexity or unpredictable costs.

TEAM-UP is designed for carriers who want reliable downloads, transparent pricing, and the flexibility to grow without being penalized for scale.

Key Features and Benefits

Broad Agency System Support

Broad Agency System Support

TEAM-UP supports all leading agency management systems and continues to add regional systems on a regular basis. The platform is already in production with dozens of agency systems, ensuring wide agent reach without custom integrations.

Real-Time Access and Faster Service

Real-Time Access and Faster Service

Agents can retrieve download files from a real-time archive in seconds rather than days. This significantly improves agent experience and reduces follow-ups to carrier support teams.

Simple Resends, Lower IT Effort

Simple Resends, Lower IT Effort

There is no need to rebuild or reprocess download files. Files can be resent instantly with a single click, reducing IT workload and speeding issue resolution.

Predictable, Flat Pricing

Predictable, Flat Pricing

TEAM-UP eliminates transaction-based pricing altogether. There are no per-download, per-byte, bandwidth, or resend fees. Carriers benefit from flat fees with price stability, so growth never leads to unexpected cost increases.

Scale Without Additional Charges

Scale Without Additional Charges

  • Add new agents at no additional cost
  • Add new lines of business at no additional cost
  • No peak-hour or volume-based pricing penalties
  • TEAM-UP never penalizes carriers for growth.
Secure by Design

Secure by Design

The platform offers a high level of security and encryption and can integrate seamlessly with a carrier’s existing authentication and security framework.

Industry Standards, No Recertification

Industry Standards, No Recertification

TEAM-UP uses ACORD-standard AL3 files, ensuring universal acceptance across all agency management systems that support the standard. No additional certification with agency systems is required.

More Than Policy Downloads

More Than Policy Downloads

In addition to policy downloads, TEAM-UP supports Claims Download and Direct Bill Commission Download, providing a broader data exchange solution for carriers and agents.

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Contact information

To find out more details, to schedule a live demo or to request pricing information on TeamUp, please contact us or simply submit the contact form.

Address:

Ebix P&C; Division, 1 Ebix Way, Johns Creek, GA 30097

Phone 678-242-2881
Email: teamup@ebix.com

Carrier Support:

Phone: 678-242-2881
Email: teamupsupport@ebix.com

Agent Support:

Phone: 888-633-5744
Email: teamupsupport@ebix.com

Ebix TEAM-UP Downloads delivers real-time connectivity, predictable costs, and operational simplicity. It is a practical alternative for carriers looking to modernize downloads without complexity, hidden fees, or long-term lock-in.

TEAM-UP Downloads

Carrier List

1859 Mutual Insurance
Countryway Insurance Company
Rockford Mutual Insurance Company
Access Home Insurance
Fairmont Farmers Mutual
Snap Insurance
AmWINS Group Inc
Farmers Insurance of Flemington
Statewide General Agency
Anchor General Insurance
Guardian Insurance
Sublimity Insurance
Arbella Insurance Group
Haulers Insurance Company, Inc
SurSafe Mutual
ARROWHEAD General Insurance Agency
KW Specialty Insurance Company
The Woodlands Financial Group
Aspire General Insurance
Marysville Mutual
Tim Parkman, Inc.
Assurance America
Mennonite Mutual
United Heritage
Barton Mutual
Millville Mutual Insurance Company
United Home Insurance
BMI Company, Inc
Mutual Benefit Group
Upland Mutual
Celina Insurance Group
Partners Mutual Insurance Company
Washington Fire & Storm Insurance Company
Commonwealth Casualty
Pioneer State Mutual Insurance Company
Woodville Mutual Insurance
Connect Insurance
Reamstown Mutual Insurance Company
Wyandot Mutual Insurance Co.
Cornerstone National Insurance Company
Responsive Auto Insurance Company