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Ebix TEAM-UP Downloads is a proven, off-the-shelf policy download platform that helps P&C carriers move beyond traditional “mailbox” downloads to a faster, real-time model. It provides a simple, secure way to deliver policy, claims, and commission data directly into agent management systems without adding operational complexity or unpredictable costs.
TEAM-UP is designed for carriers who want reliable downloads, transparent pricing, and the flexibility to grow without being penalized for scale.
TEAM-UP supports all leading agency management systems and continues to add regional systems on a regular basis. The platform is already in production with dozens of agency systems, ensuring wide agent reach without custom integrations.
Agents can retrieve download files from a real-time archive in seconds rather than days. This significantly improves agent experience and reduces follow-ups to carrier support teams.
There is no need to rebuild or reprocess download files. Files can be resent instantly with a single click, reducing IT workload and speeding issue resolution.
TEAM-UP eliminates transaction-based pricing altogether. There are no per-download, per-byte, bandwidth, or resend fees. Carriers benefit from flat fees with price stability, so growth never leads to unexpected cost increases.
The platform offers a high level of security and encryption and can integrate seamlessly with a carrier’s existing authentication and security framework.
TEAM-UP uses ACORD-standard AL3 files, ensuring universal acceptance across all agency management systems that support the standard. No additional certification with agency systems is required.
In addition to policy downloads, TEAM-UP supports Claims Download and Direct Bill Commission Download, providing a broader data exchange solution for carriers and agents.

To find out more details, to schedule a live demo or to request pricing information on TeamUp, please contact us or simply submit the contact form.
Ebix P&C; Division, 1 Ebix Way, Johns Creek, GA 30097
Phone 678-242-2881
Email: teamup@ebix.com
Phone: 678-242-2881
Email: teamupsupport@ebix.com
Phone: 888-633-5744
Email: teamupsupport@ebix.com
Ebix TEAM-UP Downloads delivers real-time connectivity, predictable costs, and operational simplicity. It is a practical alternative for carriers looking to modernize downloads without complexity, hidden fees, or long-term lock-in.
