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Translation Services

Ebix TEAM-UP Translation Services provide a reliable, platform-independent way to translate carrier data into industry-standard formats used across the P&C ecosystem. The service combines proven technology, deep ACORD expertise, and pre-built utilities to help carriers move data accurately and efficiently between systems.

TEAM-UP supports all ACORD lines of business and transaction types, enabling seamless data exchange without forcing carriers into proprietary frameworks or complex rebuilds.

Key Features and Benefits

Built on Proven Standards and Experience

Ebix brings years of hands-on experience working with proprietary carrier formats and ACORD standards. TEAM-UP Translation Services are fully integrated with Ebix Upload Bridging and AL3 Download solutions, allowing carriers to manage both inbound and outbound data flows through a single, cohesive framework.
Pre-built plug-ins and utilities accelerate development, while Ebix’s translation expertise ensures accuracy, consistency, and compliance across all supported transactions.

Comprehensive ACORD Coverage

Ebix maintains pre-built ACORD templates for each line of business, along with established data definitions, schemas, and mappings for nearly all supported download LOBs. This significantly reduces implementation time and eliminates the need to start from scratch.
The translation framework is built using modern, non-proprietary technologies, including Java, XML, and XSLT, ensuring long-term flexibility and ease of maintenance.

Download File Development and Certification

Ebix has extensive experience translating carrier-specific formats into ACORD AL3. As part of the service, Ebix handles data mapping and translation and works directly with agency system vendors to support file certification for downloads.
This simplifies the certification process and reduces the burden on carrier IT teams.

Translations for Upload Bridging

For upload bridging, data from agency management systems must be translated and validated before it can be processed by carrier websites or back-end policy systems. Ebix provides translation and qualification services that prepare agency data for accurate and reliable uploads.
This ensures clean data flow between agent systems, carrier portals, and core policy platforms.

Designed to Work with TEAM-UP Downloads

TEAM-UP Translation Services complement the TEAM-UP Download platform, which offers carriers a modern alternative to traditional download “mailbox” models. Together, they provide a complete data exchange solution that supports downloads, uploads, claims, and commission transactions without adding unnecessary cost or complexity.

Contact information

To find out more details, to schedule a live demo or to request pricing information on TeamUp, please contact us or simply submit the contact form.

Address:

Ebix P&C; Division, 1 Ebix Way, Johns Creek, GA 30097

Phone 678-242-2881
Email: teamup@ebix.com

Carrier Support:

Phone: 678-242-2881
Email: teamupsupport@ebix.com

Agent Support:

Phone: 888-633-5744
Email: teamupsupport@ebix.com

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Operational Instruction
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Ebix TEAM-UP Translation Services help carriers simplify integrations, reduce development effort, and ensure data accuracy across the insurance distribution ecosystem—using standards that agents and systems already trust.